Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, shipping address, and account credentials. We also collect order details, payment-related metadata, and basic technical information such as browser type and device identifiers.

2. How We Use Information

We use collected information to:

• Create and manage your account.
• Process orders, deliveries, and customer support requests.
• Improve platform performance, security, and user experience.
• Send important service-related notices and updates.

3. Sharing of Information

We may share necessary data with vendors, logistics partners, payment providers, and service providers strictly to operate the Gonimia platform. We do not sell personal data to third parties.

4. Data Retention and Security

We retain data for as long as needed for business, legal, and security purposes. We apply reasonable technical and organizational safeguards to protect your information.

5. Your Choices

You may review and update profile details from your account. You can request account deletion or data-related support by contacting us through our support channel.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

7. Contact

For privacy-related questions, contact us at support@gonimia.com.